By Staff
Monday, May 6, 2024 12:01 PM
This is really good news for the economy overall and for the resilience and strength of economic growth. This will keep real wage growth in the plus column for many workers and will put a floor under consumer spending and keep consumer spending resilient over the next several quarters at least.
By Staff
Friday, May 3, 2024 3:10 PM
Although 60 percent of consumers said they would ‘suffer through’ a bad customer experience rather than pay one or more paychecks to guarantee a good customer experience, 55 percent said that ‘nothing excuses a bad customer experience.’
By Staff
Thursday, May 2, 2024 9:00 AM
Retailers that proactively address privacy concerns while delivering on the promise of personalized services will not only be better positioned to comply and keep up with regulatory expectations but also differentiate themselves in the market.
By Staff
Wednesday, May 1, 2024 9:00 AM
The power lies in AI's ability to analyze extensive data, allowing businesses to deliver tailored products or services based on individual preferences and interactions.
By Staff
Tuesday, April 30, 2024 9:00 AM
The willingness of the major homebuilders to utilize incentives such as price reductions, mortgage rate buy-downs and paying buyers' closing costs continue to support a healthy pace of new home sales.
By Staff
Monday, April 29, 2024 10:20 AM
Increased consumer pressure, operational efficiency requirements, ongoing labor shortages and the advent of AI have required retailers to rethink how they attract, retain and motivate store associates.
By Staff
Friday, April 26, 2024 11:46 AM
For Americans, the purchasing power of the dollar is higher and consumption will remain strong.
By Staff
Thursday, April 25, 2024 9:31 AM
Right now, AI is shaping the retail industry in various ways including hyper-personalization of customer experiences, automating tasks to maximize profitability and increasing employee satisfaction. Site search and recommendations is another area where AI is starting to have a huge impact.
By Staff
Wednesday, April 24, 2024 10:08 AM
Though rebounding from cyclical lows, home sales are stuck because interest rates have not made any major moves.
By Staff
Tuesday, April 23, 2024 10:27 AM
For retailers, the pressure to be everywhere their customers are has never been greater.
By Staff
Monday, April 22, 2024 10:59 AM
Consumer spending remains steady, underscoring a resilient consumer, despite inflationary pressure.
By Staff
Friday, April 19, 2024 10:56 AM
It is somewhat worrisome that households are not saving at the same rate they historically have, because they technically won’t have as much at their fingertips come a downturn or a shock that hits the household sector, so I think it leaves them more financially vulnerable.
By Staff
Thursday, April 18, 2024 10:53 AM
As inflation for goods levels off, March’s data demonstrates steady spending by value-focused consumers who continue to benefit from a strong labor market and real wage gains.
By Staff
Wednesday, April 17, 2024 9:00 AM
I don’t see any signs that we’re not having the desired restricted effect on demand that’s helping us achieve our goals.
By Staff
Tuesday, April 16, 2024 9:00 AM
Mortgage rates have been drifting higher for most of the year due to sustained inflation and the reevaluation of the Federal Reserve’s monetary policy path.